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Frequently Asked Questions
We specialize in handmade vintage and modern rugs and are proudly based in Toronto, serving the GTA and beyond with a curated selection of quality pieces.
All of our rugs are 100% handmade, hand-knotted using traditional techniques passed down through generations.
Yes, our collection includes both traditional and modern rug styles to suit a wide range of interiors.
Absolutely — we welcome in-store visits. Our Toronto showroom is open by appointment or during regular business hours.
Yes, we provide professional rug cleaning in Toronto for all types of rugs, including Oriental, wool, and machine-made rugs.
Rug cleaning costs depend on the size and material. Contact us for a personalized quote.
Yes, we offer expert rug repairs including re-fringing, re-weaving, and restoration of antique rugs.
Yes, we provide pickup and delivery for rug cleaning services in Toronto and surrounding areas.
We ship rugs across Canada from coast to coast. We also offer shipping to the U.S. and internationally.
Most in-stock rug purchases are eligible for return within a specified window. Special orders and custom pieces are final sale. For full details, please see our Shipping & Returns Policy.
Yes, if you’re looking for something specific, we can help source or custom-order a rug to suit your space.
Yes, we offer in-home trials in the Greater Toronto Area so you can see how the rug looks in your space before committing.
We regularly collaborate with interior designers and offer trade pricing and support for design projects.
Hand-knotted rugs are made individually by artisans, offering better durability and unique design, while machine-made rugs are mass-produced.
Vacuum regularly (without a beater bar), rotate seasonally, and have it professionally cleaned every 1–3 years.
Yes, many vintage rugs were made with high-quality wool and craftsmanship, making them ideal for everyday use even after decades.
A semi-antique rug is one that is between 50 and 99 years old. It falls between vintage and true antique in terms of age.